Effective date: 22 September 2026
Total Tint Solutions respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Total Tint Solutions and participating Total Tint Solutions locations collect, hold, use and disclose personal information.
Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy applies to personal information collected through:
A participating location may be operated by a separate business entity. When a location receives and manages your personal information, that business may also have its own privacy obligations.
Depending on how you interact with us, we may collect:
If you contact us on behalf of another person, you must have authority to provide their information.
We generally collect information directly from you when you:
We may also receive information from:
Our website may automatically collect technical information using cookies, analytics tools and similar technologies.
We may collect, hold and use personal information to:
You may choose not to provide requested information. However, this may prevent us from responding to your enquiry, preparing an accurate quote or delivering a service.
We may disclose relevant personal information to:
We only disclose information when reasonably required for the relevant purpose or where authorised or required by law.
We do not sell personal information.
Some technology, website, analytics, marketing and cloud-service providers may store or process information outside Australia.
Countries may include [confirm countries after reviewing service providers, commonly the United States, New Zealand, Singapore or countries in the European Union].
Where required, we take reasonable steps to ensure overseas recipients handle personal information consistently with applicable Australian privacy requirements.
Where permitted, we may use your contact details to send information about Total Tint Solutions products, services, offers and promotions.
You may opt out at any time by:
We will action unsubscribe requests within the period required by law. Transactional messages concerning an enquiry, quote, booking or installation may still be sent.
Our website uses cookies and similar technologies to operate the website, understand visitor behaviour and measure marketing performance.
For more information, please read our Cookie Policy.
Personal information may be held in electronic systems, customer-management platforms, email accounts, cloud-storage services and, where necessary, physical records.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
No internet transmission or storage system is completely secure. We cannot guarantee absolute security.
We retain personal information only for as long as reasonably required for the purpose for which it was collected and to meet legal, taxation, warranty, insurance and recordkeeping requirements.
When information is no longer required, we will take reasonable steps to delete, destroy or de-identify it.
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before responding.
In limited circumstances, the law may permit us to refuse access. If this occurs, we will explain the reason where legally permitted.
If you believe we have mishandled your personal information, please contact us in writing and provide details of your concern.
We will acknowledge and investigate the complaint and aim to respond within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Our website may contain links to websites operated by other organisations.
Total Tint Solutions is not responsible for the privacy practices, content or security of third-party websites. You should review their privacy policies before providing personal information.
We may update this Privacy Policy when our practices, technology, services or legal obligations change.
The current version will be published on this website with the updated effective date.
Privacy enquiries, access requests, corrections and complaints should be directed to:
Privacy Officer
TOTAL TINT SOLUTIONS GROUP PTY LTD
Brett Thompson
[email protected]
08 9444 2327
3B Nash Street, Hillary’s WA 6025
